FAQS

HOW DO I BECOME A PATIENT UNDER CPMA CARE?

Ask your physician to assess whether you meet the criteria for care by CPMA. If so, your physician should complete the CPMA referral form.

ARE YOUR HOME VISITS COVERED BY OHIP?

Yes, a physician home visit is a service covered by OHIP.

ARE YOU PART OF THE LHIN?

No, CPMA physicians are not part of the LHIN (Local Health Integration Network). They are an independent group of physicians. However, they work in parallel with LHIN professionals to coordinate your palliative care needs.

WHAT ARE THE WAIT TIMES?

Admission to the CPMA team is dependant on space availabilty on our roster and urgency. Urgent referrals are triaged ahead of less urgent ones. Urgent referrals are typically seen within 1 week, while less urgent referrals may take up to 6 weeks for admission.

DO YOU FOLLOW PATIENTS AT ANY OTHER LOCATIONS BESIDES THEIR HOME?

Yes, CPMA physicians also follow patients at the local hospices (Maycourt Hospice and Ruddy Shenkman Hospice), as well as local retirement homes. They do not cover patients at long term care facilities.

ARE THERE ANY OPTIONS FOR ME IF I DON'T LIVE IN THE AREA THAT CPMA COVERS?

There are other physician groups in the city that provide a similar service, such as Central Palliative Group (CPG) which covers Ottawa Central and Soins Palliatifs Orleans (SPO) which covers East Ottawa East. See Resources page for links to these groups.

DO YOU OFFER MEDICAL ASSISTANCE IN DYING (MAID)?

The physicians of CPMA do not perform the MAID procedure. Patients are able to self-refer through the Ontario Ministry of Health care co-ordination service information line, which is available 24 hours a day, 7 days a week and may be reached toll free at 1-866-286-4023. Referral services are available Monday to Friday 9 am – 5 pm EST in English and French (translations for other languages can also be requested). TTY services are also available at 1-844-953-3350.

CAN I CONTINUE TO SEE MY FAMILY PHYSICIAN?

If your family physician would like to continue to follow you and provide in home palliative care, we would recommend that they contact the Regional Palliative Consultation Team (Bruyere) if guidance or support is required.

Phone: 1-800-651-1139
24 hours/day — 7 days/week
Fax: 1-844-689-1768

 

HOW DO I BECOME A PATIENT UNDER CPMA CARE?

Ask your physician to assess whether you meet the criteria for care by CPMA. If so, your physician should complete the CPMA referral form.

ARE YOUR HOME VISITS COVERED BY OHIP?

Yes, a physician home visit is a service covered by OHIP.

ARE YOU PART OF THE LHIN?

No, CPMA physicians are not part of the LHIN (Local Health Integration Network). They are an independent group of physicians. However, they work in parallel with LHIN professionals to coordinate your palliative care needs.

WHAT ARE THE WAIT TIMES?

Admission to the CPMA team is dependant on space availabilty on our roster and urgency. Urgent referrals are triaged ahead of less urgent ones. Urgent referrals are typically seen within 1 week, while less urgent referrals may take up to 6 weeks for admission.

DO YOU FOLLOW PATIENTS AT ANY OTHER LOCATIONS BESIDES THEIR HOME?

Yes, CPMA physicians also follow patients at the local hospices (Maycourt Hospice and Ruddy Shenkman Hospice), as well as local retirement homes. They do not cover patients at long term care facilities.

ARE THERE ANY OPTIONS FOR ME IF I DON'T LIVE IN THE AREA THAT CPMA COVERS?

There are other physician groups in the city that provide a similar service, such as Central Palliative Group (CPG) which covers Ottawa Central and Soins Palliatifs Orleans (SPO) which covers East Ottawa East. See Resources page for links to these groups.

DO YOU OFFER MEDICAL ASSISTANCE IN DYING (MAID)?

The physicians of CPMA do not perform the MAID procedure. Patients are able to self-refer through the Ontario Ministry of Health care co-ordination service information line, which is available 24 hours a day, 7 days a week and may be reached toll free at 1-866-286-4023. Referral services are available Monday to Friday 9 am – 5 pm EST in English and French (translations for other languages can also be requested). TTY services are also available at 1-844-953-3350.

CAN I CONTINUE TO SEE MY FAMILY PHYSICIAN?

If your family physician would like to continue to follow you and provide in home palliative care, we would recommend that they contact the Regional Palliative Consultation Team (Bruyere) if guidance or support is required.

Phone: 1-800-651-1139
24 hours/day — 7 days/week
Fax: 1-844-689-1768

©2019 by Community Palliative Medicine Associates